Crest BroaDcast solutions LTD

1. Definitions and Interpretation

In these Terms:

Company: Crest Broadcast Solutions Ltd, registered in England and Wales

Client: The person or organisation purchasing Goods or Services

Services: Broadcast system integration, consultancy, design, installation, commissioning, training, maintenance, and support

Goods: Hardware, software, cabling, components, or materials supplied

SOW: Statement of Work

Contract: These Terms together with any quotation, SOW, purchase order, or written agreement.

2. Application of Terms

2.1 These Terms apply to all Contracts and override any Client terms.
2.2 Any variation must be agreed in writing by an authorised Company representative.
2.3 Purchase orders are accepted only based on these Terms.

3. Quotations and Orders

3.1 Quotations are valid for 30 days unless stated otherwise.
3.2 Pricing is based on information provided by the Client and may change if requirements vary.
3.3 A Contract is formed upon written acceptance by the Company.

4. Scope of Services

4.1 Services will be provided in accordance with the agreed SOW or quotation.
4.2 Any work outside scope will be chargeable.
4.3 The Company does not warrant interoperability with third-party systems unless expressly agreed.

5. Client Responsibilities

The Client shall:

Provide accurate technical and operational information

Ensure safe access to premises, racks, power, cooling, and networks

Comply with health & safety and site regulations

Obtain all required permissions and licences

Delays or costs caused by Client failure are chargeable.

6. Pricing and Payment

6.1 All prices exclude VAT.
6.2 Payment terms: 30 days from invoice date, unless agreed otherwise.
6.3 The Company may invoice in stages or require advance payment.
6.4 Late payments accrue interest under the Late Payment of Commercial Debts (Interest) Act 1998.
6.5 Services may be suspended for non-payment.

7. Delivery, Risk and Title

7.1 Delivery dates are estimates only.
7.2 Risk passes to the Client upon delivery.
7.3 Title remains with the Company until full payment is received.
7.4 The Client is responsible for insurance once risk has passed.

8. Software and Licensing

8.1 Third-party software is supplied under the relevant licensor’s terms.
8.2 The Company does not guarantee ongoing availability or support of third-party products.
8.3 Licence compliance is the Client’s responsibility unless agreed otherwise.

9. Intellectual Property

9.1 All intellectual property in designs, schematics, configurations, and documentation remains the Company’s property.
9.2 Upon full payment, the Client is granted a non-exclusive licence for internal operational use only.
9.3 No rights are transferred for reuse, resale, or reverse engineering.

10. Confidentiality

Each party shall keep confidential all non-public technical, commercial, and operational information, except where disclosure is required by law.

11. Warranties

11.1 Services will be provided with reasonable skill and care in accordance with UK industry standards.
11.2 Hardware warranties are limited to manufacturer warranties.
11.3 Except as stated, all warranties are excluded to the maximum extent permitted by law.

12. Limitation of Liability

12.1 Nothing excludes liability for death or personal injury caused by negligence, fraud, or other non-excludable liabilities.
12.2 The Company shall not be liable for:

Loss of profits, revenue, or business

Loss of data or broadcast interruption

Indirect or consequential loss

12.3 Total liability shall not exceed the Contract value.

13. Broadcast Compliance & Regulation

13.1 The Client is responsible for regulatory compliance, including (where applicable):

Ofcom regulations

ITU, SMPTE, EBU, DVB standards

Licensing and transmission approvals

13.2 The Company does not warrant regulatory approval unless explicitly stated in writing.

14. Force Majeure

Neither party is liable for delay or failure due to events beyond reasonable control, including supply chain disruption, power failure, strikes, or acts of God.

15. Termination

15.1 Either party may terminate for material breach not remedied within 14 days of notice.
15.2 All outstanding invoices become immediately payable on termination.
15.3 Clauses on liability, confidentiality, IP, and payment survive termination.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
The courts of England and Wales have exclusive jurisdiction.

17. Company Details

Crest Broadcast Solutions Ltd
06120263 Registered in England and Wales
Registered Address:  109b High Street, Hemel Hempstead, Hertfordshire, HP1 3AH
Email: info@crestbroadcast.co.uk
Telephone: 07957557067